Privacy policy

Jennifer Manners Design gathers and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.

This policy has been updated specifically to incorporate the requirements of the GDPR legislation and to comply with the requirements of consent and legitimate interests in any information we request, gather, store or use. This policy will continue to be regularly reviewed and updated where necessary to take account of legislative or regulatory change or where we change any aspect of how we operate.

Contact details

Our contact details are:

Jennifer Manners Design
Unit 104 Centre Dome,
Design Centre Chelsea Harbour,
London SW10 0XE,
United Kingdom

Tel: +44(0)20 3903 0687

Email: info@jennifermanners.co.uk

The data we hold about you

Jennifer Manners Design processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

Under the data protection regulations, if we hold any information about you, you can request a copy of this. Should you wish to obtain a copy of the personal data that we hold on you, please send an email to the following address: info@jennifermanners.co.uk. If we do hold information, we will give you a description of this. This could be over the phone if you agree to that or we can mail you a notification.

Information that we collect

Jennifer Manners Design processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

The personal data that we collect from is: –

Name

Home Address

Personal Email

Business Email

Home Telephone Number

Mobile Telephone Number

We collect information in the below ways:

When you complete a query form via our website
When you and use an online account to purchase products or services
When you place a web order with us
When your badge is scanned on our exhibition stand at a trade show (via Visit Connect)
When you engage with any of our social media platforms
When you enrol on our Trade Programme

How we use your data

Jennifer Manners Design takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time.

The purposes and reasons for processing your personal data are detailed below:

– Marketing. We will occasionally send you marketing information where we have assessed that it is beneficial to you as a customer and in our interests. Such information will be non-intrusive and is processed on the grounds of legitimate interests

– To perform a contract or to provide a service and to ensure that orders are completed and can be sent out to your preferred address

Your rights

You have the right to access any personal information that Jennifer Manners Design processes about you and to request information about:

– The personal data we hold about you

– The purposes of the processing

– To who your personal data will be disclosed

– How long we intend to store your personal data for

– If we did not collect the data directly from you, information about the source

– If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

Sharing and disclosing your personal information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Jennifer Manners Design uses MailChimp to provide the below services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

MAILCHIMP

We use MailChimp as a platform to send emails to our database to inform clients about new arrivals, blogs and promotions. For more information about how MailChimp, please read their privacy notice at: https://mailchimp.com/legal/privacy/?_ga=2.217863636.399750047.1526891687-1393596577.1526891687

Safeguarding measures

Jennifer Manners Design takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorized access, alteration, disclosure or destruction.

MailChimp is certified as compliant with card association security initiatives, including the Visa Cardholder Information Security and Compliance (CISP), MasterCard® (SDP), and Discovery Information Security and Compliance (DISC). We also perform annual SOC II audits. If you have any questions about the security of your Personal Information, you may contact them at privacy@mailchimp.com

Transfers outside the EU

Jennifer Manners Design utilise some products or services (or parts of them) that may be hosted/stored in USA which means that we may transfer any information which is submitted by you through the website outside the European Economic Area (“EEA”) for the below purposes: MailChimp

Therefore, when you use our website or send us an email or sign up to our newsletter, the personal information you submit may be stored on servers which are hosted in USA. Where this is the case, we will take steps to ensure that those providers use the necessary level of protection for your information and abide by strict agreements and measures set out by MailChimp to protect your data and comply with the relevant data protection laws.

Consequences of not providing your data

You are not obligated to provide your personal information to MailChimp, however, as this information is required for us to provide you with our services/deliver your products/legitimate interests, we will not be able to offer some/all our services without it.

Data storage

Jennifer Manners Design only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

Marketing

Occasionally, Jennifer Manners Design would like to contact you with the launch of new products, services, promotions and blog that we provide. If you consent to us using your contact details for this purpose, you have the right to modify or withdraw your consent at any time by using the opt-out/unsubscribe options or by contacting Jennifer Manners Design directly.

Lodging A Complaint

Jennifer Manners Design only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however, you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.

Jennifer Manners Design
Unit 104 Centre Dome,
Design Centre Chelsea Harbour,
London SW10 0XE,
United Kingdom

Tel: +44(0)20 3903 0687

Email: info@jennifermanners.co.uk

ICO – Information Commissioner’s Office

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number or email registration@ico.org.uk

Intellectual property

We are the owner or the licensee of all intellectual property rights in our website and in the material published on it. This includes, but is not limited to, all trademarks, logos, business names, trading names, design rights, database rights, copyright and any other intellectual property rights.
You may print, download or store extracts from our website provided always that:
It is used solely for your personal, non-commercial use;

You will not copy, transmit or distribute them without our prior written approval;

All copies must retain any copyright or other intellectual property notices contained within the original material;

You acknowledge that all images displayed on our website are protected by copyright and may not be reproduced or appropriated in any manner without the prior written consent of their respective owner(s);

No logos, trade marks or service marks displayed on our website may be printed or downloaded, except as part of the text of which they form part;

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences, logos, designs or any graphics separately from any accompanying text; and

Our status (and that of any identified contributors) as the authors of material on our website must always be acknowledged.

iii. If you print off, copy or download any part of our website in breach of these terms of use, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made (in whatever format).